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Virgin now allows disability support devices on board

The Virgin Australia disability support device ruling is a huge win for people travelling with a disability. 

Virgin Australia straw ban

Virgin Australia. Picture: Shutterstock

Virgin Australia will now allow some Approved Support Devices on board their flights. These devices are designed to provide additional postural support to infants and children. 

From this week, families will be able to travel with the Carrot 3000 seat and The Firefly GoTo Seat.  

Virgin Australia Approved Support Devices

Parents can now use the Firefly GoTo Seat on Virgin Airlines. Picture: Firefly

We know this will be welcomed by many families with a child who simply cannot sit in an airline seat without appropriate support. It’s a fantastic move forward in making travel more accessible for many.

Remember you need to include this is in your booking so the airline is aware you are travelling with the seating. 

If you already have a booking and wish to request this is added to your booking contact the Virgin Australia Guest Contact Centre on 136789.

Virgin Australia – Disability Assistant Concession Fare


If you are thinking about travelling domestically within Australia, don’t forget to see if you qualify for the Disability Assistant Concession Fare. The fare offers a 50 per cent discount (applied to the base fare) for an assistant’s airfare. Virgin Australia introduced the fare in recognition of the many travellers using the airline who require special assistance when travelling. 

Need a special needs travel agent?

Are you travelling with special needs? Did you know that you can book with an accredited special needs travel agent? Travel with Special Needs can organise all your travel and ensure hotels and flights cater for passengers living with a disability. To find out more head over to the Travel with Special Needs website or call 1300 404 100

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